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This page sets out the legal framework that governs your use of qr88, including how we handle your account data, what this policy covers, and where eligibility depends on your local law and eligible regions. Read through each section before you open an account or make a transaction.
Access to qr88 and the use of any feature on this site — including the casino lobby, transaction wallet, and account settings — is subject to the laws and regulations of the jurisdiction where you are located. We do not confirm legality of access on your behalf. Whether you can open an account, make a bKash deposit, initiate a Nagad transfer, or browse game content depends entirely on the rules that apply in your region. Where local law permits, your account and all transactions linked to it — including wallet records tied to bKash, Nagad, or Rocket — fall under the terms you accepted at registration. These terms are binding from the moment your account is activated. We update this policy when our operational or legal circumstances change. When that happens, the revised version is published here. Continued use of the site after a policy update means you have accepted the revised terms. If you disagree with any change, the correct step is to stop using the site and request account closure through our support route. We hold records of account activity and transaction history in line with our data retention standards, which are described in the trust section further down this page.
bKash deposit and withdrawal records are stored within your account transaction history. These records fall under the same policy scope as all other account activity.
Nagad transfers linked to your account are captured in your wallet ledger. Refer to that ledger when raising a policy or transaction question.
Rocket payment records appear in your account history alongside any other transaction type. This policy applies to all wallet methods the same way.
This policy applies to the qr88 platform as we operate it. It covers your registered account, the casino lobby and game content, and the payment wallet where bKash, Nagad, and Rocket transactions are recorded. It does not extend to services or destinations we do not control, including third-party links, external payment processors, or game studios whose titles appear in the lobby.
Your login, profile data, verification records, and any changes you make to account settings are all within scope. Access itself depends on local law and the eligible regions defined at registration.
Deposits and withdrawals processed through bKash, Nagad, or Rocket via your wallet are covered. Currency conversion, fee structures set by the wallet provider, and bank processing steps outside our platform are not.
Game content, promotional notices, and published terms pages on qr88 are within scope. We are responsible for the accuracy of these pages, not for information published on third-party or affiliate sites that link here.
Studios whose game titles appear in our lobby — including Microgaming, Bigtime Gaming, CQ9, Joker, and PlayStar — operate under their own terms. We do not extend our policy to cover their internal processes.
This policy gives you concrete, practical steps to manage your information and raise questions about how your data is handled. You can review your full transaction history at any time by logging in and navigating to the wallet or account history section — bKash, Nagad, and Rocket records are all listed there with timestamps. If any account detail — your registered name, contact number, or linked wallet — is incorrect, you can request a correction through the support route shown on this page. We will confirm receipt and tell you what verification we need to process the change. You also have the right to ask what personal data we hold on your account, and to request that we delete it where no active legal or contractual obligation requires us to keep it. All such requests should come through a written support message so we have a clear record. We aim to acknowledge every request and describe the next step we will take.
Log in and open the account history or wallet section. Every transaction — including bKash and Nagad entries — is listed with a date, amount, and status.
If your registered name or contact information is wrong, send a correction request through support. Attach the verification documents listed in the account settings screen.
You can ask which personal data we hold and why we hold it. Submit the question in writing through our support channel so the exchange is documented on both sides.
If you choose to close your account, contact us through the support route. We will confirm the closure step, settle any open wallet balance, and explain the data retention period that follows.
If you have a question or concern specifically about this legal policy — your data, your account scope, or a transaction record — use one of the contact routes below. We keep a written record of every policy-related exchange so you have a reference if you need to follow up. Do not use these routes to request game help or lobby assistance; those are handled separately in the general support area of your account.
Open the chat widget from any page on qr88. For policy questions, state clearly that you are raising a legal or data matter so the message reaches the right team.
Send a written message through the email address published in the contact section of the site. Written requests are the required route for data access and correction queries.
Log in and navigate to the Help or Support section within your account dashboard. From there you can submit a ticket that stays attached to your account record.
Data handling, cookie use, account security, and retention are each governed by the terms you accepted at registration. We collect only what is needed to operate your account, process wallet transactions via bKash, Nagad, or Rocket, and meet the record-keeping obligations that apply in eligible regions. Cookies on qr88 are used for session management and site function; you can review the cookie notice published on the site for the full breakdown. Account security measures are applied at login; the specific steps — including any verification fields — are shown on the login and account screens. We do not share personal data with parties outside the operational chain required to run the platform, except where required by applicable law.
We collect the information you supply at registration and through wallet activity. This covers your name, contact details, and transaction records. We do not collect data beyond what account operation requires.
Cookies on this site manage your session and support site functionality. The full cookie notice is published on the site and outlines each category of cookie in use and how to manage preferences.
Account and transaction records — including bKash, Nagad, and Rocket wallet entries — are kept for the period required by applicable law or our contractual obligations. After closure, residual data is held only for that retention window.
For data queries, account security concerns, or retention questions, use the written support route or account help centre. We confirm receipt in writing and describe the next step we will take.
These are the questions we receive most often about the qr88 legal policy, your account rights, and how data is handled. If your question is not here, use the support routes in the contact section above.
Access and eligibility depend on your local law and the eligible regions set out at registration. We cannot confirm legality of access on your behalf. If local law in your region permits use of qr88, then yes — this policy applies to your account from the moment it is activated.
Log in and open the wallet or account history section. Every bKash and Nagad transaction is listed there with a date, amount, and status. This is your primary reference point for any transaction-related question or dispute.
Yes. Send a written request through the email support route published on the site. State clearly that you are asking for a data access summary. We will confirm receipt, describe what we hold, and outline the next step.
Submit a correction request through live support chat or the account help centre. Attach the verification documents shown on the account settings screen. We confirm receipt and tell you exactly what is needed to process the change.
No. Studios whose titles appear in the lobby — Microgaming, Bigtime Gaming, CQ9, Joker, and PlayStar — operate under their own terms. Our policy covers your qr88 account and transactions; it does not extend to the internal processes of those studios.
After closure, we retain your account and transaction records for the period required by applicable law or active contractual obligations. Once that retention window ends, residual data is removed. The support team can confirm the specific retention period when you submit a closure request.